Get started with Google Play - Android - Google Play Help
网页When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your Android phone, go to your payment methods in Google Play. Tap Add a payment method. Choose the payment method you want to add. Follow the on-screen instructions.
Find the Google Play Store app
网页Turn off your device and turn it on again. Then look for the app. If you’re using a Chromebook, make sure you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. If the Play Store won't open or load, or crashes frequently, try the steps at Play ...
How to add & use accounts in the Google Play Store on your device
网页Go to https://play.google.com. In the top right, choose your profile icon. Choose Switch account. Select a different account. If you can't find another account, tap Use another account. Secure your account with recovery options. You can help protect your Google Account and your Google Play purchases by adding account recovery options, like a ...
Cancel, pause, or change a subscription on Google Play
网页Open the Google Play app . Make sure you’re signed in to the correct Google Account. Find and open the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan. Tap Manage subscription. Select the new plan you want to change to. Select a supported payment method. Tap Buy or Subscribe.
How to add to & check your Google Play balance
网页When you redeem a gift card, the gift card amount gets added to your Google Play balance. See where to buy Google Play gift cards. Learn how to redeem a Google Play gift card. Add cash (top up) You can use cash to add to your Google Play balance at specific retailers where available. Check if this is available in your country.
Google Play Help
网页Use Android apps and games. Use Google Play on your device or computer. Get started with Google Play Pass. Get started with Google Play Points. Use Offers on Google Play. User policies for apps & digital content. Use a screen reader with Google Play. Find family-friendly content in Google Play. Manage your child's Google Play apps.
Request your Google Play refund
网页Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.
How to remove a device from Google Play & add device nicknames
网页To add a nickname for a device: Go to play.google.com. At the top right, click your profile icon. Click Library & devices. Select the Devices tab. Find the device you want to change. Under "Nickname," enter the new name. Click Update.
Fix problems with the Google Play Store app
网页Find the Google Play Store app on your device's home or app screen. Touch and hold the Google Play Store app. Tap App Info . Tap Storage & cache Clear Cache. Tap Clear storage Delete. If these steps resolve your issue, re-enable password protection and parental controls. If these steps didn't resolve your issue, try to clear cache and data from ...
How to add, remove, or edit your Google Play payment method
网页On your Android phone or tablet, open the Google Play app . At the top right, tap your Profile Icon. Tap Payments & subscriptions Payment methods More payment settings . If asked, sign in to Google Pay. Under the payment method you want to …