Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system ...

A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center ...

All shifts are four hours in length, either 9:30 a.m.–1 p.m. or 12:30–4 p.m. The training program consists of at-home reading assignments, two-day in-person orientation to the Smithsonian and the ...

Fort Lauderdale's customer service call center will close temporarily on October 22 for staff training, with limited ...

Open enrollment season is a crucial time to support call center employees who are dealing with increased call loads.

A year ago, a line of training center opponents passed 16 cardboard ... to remind city officials that the battle against what they call “Cop City” is not over. “I think that we’ve made ...

The Multifunctional Reconnaissance Company combines soldier specialties with new equipment to detect and destroy enemy ...

A push to recruit more 911 call takers and dispatchers for the Kansas City, Missouri, Police Department brought recruiters to ...

Will West, a 33-year-old who was training at George Washington University hospital in D.C., wrote in a suicide note that ...

Along freeway exits and major intersections in L.A. County, drivers and pedestrians encounter neon signs that read: “FREE NURSE ASSISTANT TRAINING, CALL NOW!!” The signs are usually stapled to ...

Investment in the education and training of [domestic] nurses through continuous development and lifelong learning, as well as through recognition of their professional status was discussed.

Speaking at the National Commemoration for World Hospice and Palliative Care Day (WHPCD) 2024 at Ndere Cultural Centre on Friday, Mr Mwesiga emphasised the necessity of training more health ...