Managing a customer-facing business without customer relationship management (CRM) software is like managing a business blindfolded — with no clear view of the customer or sales funnel ...
Jess Pingrey is an expert freelance writer in the fields of sales, software, technology, startups, and marketing. Previously, she was a managing editor at Fit Small Business leading a team of content ...
The need for efficient CRM systems has grown significantly as businesses continue to rely on digital tools to manage their customer interactions and internal workflows. CRM systems allow companies to ...