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ServiceNow® ITIL Framework | ITIL 4 Explained
赞助Learn what ITIL is all about, including how it works, 5 elements of ITIL, and more. Learn about the latest version of the IT service management (ITSM) best practice frameworkServices: Incident Management, Ticketing System, Service Desk, Change ManagementITIL Practice in ITIL 4 - CMDB Practices
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